Zoom: How to connect Zoom with Kommo

April 24, 2020

Connect Zoom, the world’s most popular video-communications platform with your Kommo account and take your sales online.

Features include:

  • Create a unique Zoom link in the lead card
  • Send the link directly from the card using messengers or email
  • Video conference is saved and automatically attaches to the lead card
  • Replay and download the video 🎬

How to install Zoom

To learn how to manage apps in your Zoom account check out Zoom's guide.

When installing make sure:

  • You have a Zoom account with a paid subscription
  • The account is connected to the Zoom cloud and meetings are automatically recorded

To install Zoom, all you've got to do is: 👇

- Go to Settings → Integrations and click on Zoo

- Press Instal

Install Zoom in Kommo

- You will be redircted to your Zoom account to authorize the connection

- Click authoriz

Authorize Zoom in Kommo

- The integration hasbeen successfully installed

You will be asked to select the user for which Zoom meetings will be generated.

Also make sure to ✅ check mark the “Create a Zoom link field for SalesBot” button. This will let you set up automatic generation of links in lead cards.

Zoom users in Kommo

How to use Zoom in Kommo

To create Zoom links manually

Go to any lead card, in the top right corner in the Zoom widget click on 'New meeting'. A unique Zoom link will be created.

Create new Zoom meeting in Kommo

Send out the link to your lead through messenger or email.

Once the video meeting is over, the video will be automatically uploaded in the lead card.

You can play the video directly in the lead card or download it. 😎

Zoom meeting saved in Kommo lead card

To create Zoom links automatically

There is a Zoom automation in the Digital pipeline which creates links automatically in lead cards as you move them across stages or based on some other trigger event.

For it to work make sure to have the ‘Create Zoom link field’ enabled when you installed the integration.

To set it up:

  1. Go to Setup Pipeline
  2. Select the stage you want the automation on
  3. Click on any of the empty squares and then in Widgets click on Zoom
  4. Select the trigger and responsible user
  5. In ‘Save meeting link in the field’ select Zoom link
  6. Save
ZOOM automation in Kommo

Pro tip: Kommo’s SalesBot can use the generated link and send it out to your potential customers 🤖

Uninstalling the Zoom integration

To uninstall in Zoom:

  1. Go to your Zoom account and enter the Zoom App Marketplace
  2. Click Manage > Installed Apps
  3. Click on the Kommo app.
  4. Click Uninstall

To uninstall in your Kommo account:

  1. Go to Settings > Integrations
  2. Click on Zoom and select Uninstall

Need more help with setting up or troubleshooting? Contact us by sending an email to support@kommo.com or write to us on Facebook.

Not a user yet? Visit our tour page or contact us for a demo.

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