The #1 WhatsApp CRM

Bring strategy to chat: Whatsapp for managers

With more than 2 billion active users, WhatsApp is one of the best ways to connect with potential customers. amoCRM makes it easy for managers to share team-wide access to WhatsApp, see how users are working and track performance.

More WhatsApp CRM Features

WhatsApp for Managers

An interface made for sales

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Manage your team’s access to WhatsApp

Stop losing customers because conversations are spread across multiple accounts.
- Share team-wide access to a single WhatsApp account
- Share WhatsApp with the whole team
- Grant user permissions and manage control & visibility
- Control user permissions and visibility
- Assign leads to responsible users, so each lead is cared for
- Assign leads to responsible users
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Get the full story about WhatsApp leads

See where every WhatsApp conversation is in the sales process with one glance.
- View all WhatsApp leads & last message received in your sales pipeline
- View WhatsApp leads in your sales pipeline
- Open up any lead card to view all past interactions, tasks & chats
- Centralize all interactions, tasks & chats
- Subscribe to important conversations
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Measure WhatsApp performance

Get full visibility into team performance & pinpoint areas that are losing you money.
- Real-time reports uncover your team’s speed, response rate & more
- Reports about speed, response rate & more
- Set & track individual and team-wide sales goals to work toward
- Set & track sales goals to work toward
- Compare the conversion rates of each communication channel
- Compare conversion rates of each channel

WhatsApp for managers FAQs

Frequently
Asked Questions

Do I need to pay for each WhatsApp user?

Access to WhatsApp is included for every amoCRM account user at no extra charge. amoCRM subscriptions start at $15/user/month, and come fully equipped with a whole set of sales features including a drag-and-drop sales pipeline, task management for every user, built-in email integration and much more.
Why do I need an extra tool to use WhatsApp for business?

As the number of your sales conversations in WhatsApp grows, it can become difficult to keep track of everything: you need to scroll to find the right conversation, you can’t add notes or save additional information, your WhatsApp leads are in a totally separate app than your email leads, and even more importantly — you can’t easily share WhatsApp access with multiple people. amoCRM overcomes all these challenges and gives you additional tools for scaling your messenger-based sales strategy.
Who is amoCRM for?

amoCRM is an excellent customer relationship management tool for start-ups and small businesses from every industry. It’s useful for every role too: from offering visibility about WhatsApp for managers to helping salespeople close deals faster to empowering customer support to build loyalty and beyond.