If you wish to upgrade your subscription plan while you have another plan active, you can do so by contacting customer support in the amoCRM chat found in your account (click on profile picture, in the bottom left corner a Contact Support button will appear) or by email at email@example.com
Our team will be glad to help you upgrade your amoCRM subscription plan.
to have users with different plans in the same account.
For subscriptions of 9,12 and 24 months discounts apply. For more info on payment periods and discounts check out the billing section in your account: Settings > Billing
Once you confirm the refund, your account will be deactivated. Only account administrators can request a refund.