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Chatbots for SMBs β€” AI or Rule-based?

To AI or not to AI β€” that is the question. It’s simpler than that. This little article will tell you the difference between complex chatbots and simple chatbots.

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How to improve communication with customers over chat

It’s the details that make the big picture. Our Jane Ivanova shares her entrepreneurial experience and best practices on improving communication with customers through chatting.

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Chatbot copywriting in 3 easy steps

A good chatbot talks smooth! Does yours? Read this article and learn how chatbot copywriting helps to provide a fantastic experience.

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Chatbots: the startup edition

A chatbot is a lean business friend. This comprehensive guide will tell you all about chatbots – what they are, how to build one and where to use them.

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Sales Process Automation for 2019

Sales teams in every industry can and should take advantage of automation tools. Not only do they save you time, but they also systematize your sales process so that you treat every prospect like the valuable potential customer they are. Start 2019 off right by following these 5 steps for building an automated pipeline that closes more deals.

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Kickass chatbot UX – a short guide

A good chatbot simply does its job well enough. A kick-ass chatbot is an effective problem-solver, all the while fun to use. This short guide will teach you about the chatbot user experience basics.

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How to Nurture Sales Leads to Clients

In this guest post, Sales Higher’s Matthew Murray illustrates the main ways to nurture your sales leads until they convert. Read on to learn how to increase your average revenue per lead πŸ˜‰

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Building a Facebook Messenger Chatbot for Lead Generation

The best time to have a Messenger chatbot for your business is today. How do you build and optimize bot for generating leads?

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3 Ways to Beat Customer Churn in 2019

Customer churn happens to the best of us, but it doesn’t have to be an unavoidable part of business. In fact, there are tactics that top performing customer service teams have in place to ensure they keep their churn rates low.

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How Zapier integrations power up Messenger-Based Sales

Modern customers demand control over their purchases, and for a company to survive, it needs to meet them on their terms. This can be achieved via Zapier integrations that can power up your Messenger-Based Sales strategy.

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