You are using Voice PBX to reach out to customers and want to optimize the work of your sales team? We’ve got you covered with the latest integration which combines MCN Telecom’s Virtual PBX with amoCRM and adds phone calls in your account. You can now increase your efficiency by calling potential customers directly from the lead card in the sales pipeline!
💬 MCN Telecom is a multifunctional telecommunications operator. Find out more >
The integration is packed with useful features for both MCN Telecom and amoCRM users: 👇
With MCN Telecom you can call potential customers directly from the lead card. As long as a phone number is attached to the lead, you can make a call in just a click. 📞
After a call ends it is automatically saved in the lead card and it can be replayed and downloaded anytime. You can add a note to the call log for a brief description of the content. All of the lead communication history will be precisely saved in the card, giving management and your team a full overview of the events.
An incoming call will automatically open up the lead card of the number calling. This will make sure your team always has complete information about the customer as they speak to them, increasing the quality of calls. 💃
When a customer calls you for the first time a lead card is created in amoCRM making the MCN Telecom integration one more channel for lead generation.
A potential customer called but no one was available to answer? amoCRM makes sure a call never goes unnoticed. 🕵️♂️ When a call is missed, a follow up task for the responsible manager is automatically created in the lead card.
Insights into the quantity and duration of inbound and outbound calls as well as a complete call report with data on your team, the customers they called, duration and result of the call.
By adding the MCN Telecom integration you are able to combine all communication channels in amoCRM (voice calls, messengers, email, SMS). A complete solution which will allow you to create an effective sales & marketing process without the need to switch between different apps.
To install MCN Telecom:
Enter the following info:
The integration has been successfully installed. For more info on the installation process check out MCN Telecom’s guide.
💬 Want a free consultation with the team on how to use the MCN integration with amoCRM ? Book a free demo